Every answer in one place — welcome to the eb99 FAQ page Still have questions? Ask us anytime via 24/7 live chat in Bengali New member? Register now and claim your 100% welcome bonus eb99 — Bangladesh's Trusted Betting Platform Every answer in one place — welcome to the eb99 FAQ page Still have questions? Ask us anytime via 24/7 live chat in Bengali New member? Register now and claim your 100% welcome bonus eb99 — Bangladesh's Trusted Betting Platform
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● Last updated: 2026

eb99 FAQ — All Your Questions Answered

When bonuses arrive, how to bet on cricket, what VIP levels offer — all the most frequently asked questions about eb99 are answered here in Bengali.

7 Q&As Fully in Bengali 24/7 Support Search
What You'll Find on This Page
When bonus winnings are credited
Refer a friend reward
Cricket Betting Guide
Wagering requirements explained
VIP levels & benefits
Registration & language settings
7
FAQ
24/7
Bengali support
৳ 200
Minimum Deposit
100%
Welcome Bonus
5 min.
Withdraw via bKash

Key things to know about eb99

Knowing these things will make your experience at eb99 a lot smoother

Fast Payments

Deposits via bKash, Nagad, and Rocket are processed in 1–5 minutes. Withdrawals are just as fast — once KYC is verified, funds reach you in 15 minutes or less.

Bonuses & Promotions

From the Welcome Bonus to weekly reloads, referrals, and VIP cashback — there's always a new offer running.

Cricket Betting

IPL, BPL, One-Day & Test — live and pre-match betting on all cricket. Best odds available on ball-by-ball markets.

VIP Program

Earn points with every bet, level up, and unlock exclusive perks across five tiers — from Silver all the way to Diamond.

Referral Rewards

Refer a friend and earn a ৳500 cash bonus the moment they make a deposit. There's no limit to how many friends you can refer.

Fully in Bengali

The interface, support, and guides are all in Bengali. No English needed — everything is in your own language.

Bet settlement time depends on the type of game. Sports Betting — Results are usually confirmed within 5 to 30 minutes after the match ends, and winnings are credited to your eb99 wallet. In the case of a tie or a Duckworth-Lewis result, it may take slightly longer — up to 1 hour. Live Casino & Slots — Winnings are credited to your wallet instantly at the end of every round, with no waiting time. Crash Game — You receive your funds as soon as you cash out.

Once funds are added to your wallet, withdrawals via bKash typically take 5–15 minutes. However, Winnings from bonuses You must meet the wagering requirement before you can make a withdrawal. This condition does not apply to winnings from regular bets.

Eb99's referral system is straightforward. Log in to your account and go to the "Referral" or "Invite Friends" section. There you'll find your Your Personal Referral Code or Link is yours and yours alone.

When your friend registers using your code or link and On your first deposit of at least ৳500, A ৳500 cash bonus will be automatically credited to your account, and your friend will receive their own Welcome Bonus separately.

There's no limit to how many friends you can refer — the more you bring, the more rewards you earn. One condition applies: if the referred friend is already an eb99 member, or if they don't enter your code during registration, no reward will be issued. Referral bonuses come with no wagering requirements and can be withdrawn directly.

To place cricket bets, log in and go to the "Bet" section, then select "Cricket". You'll see a list of all ongoing and upcoming matches. Click on any match to view all available betting markets.

Most popular markets:

  • Match Winner — Which team will win? The simplest bet there is.
  • Toss Winner — Who wins the toss? Fast results.
  • Total Runs Over/Under — Whether the total runs in a specific over will be over or under a set number.
  • Top Run Scorer — Which batsman will score the most runs.
  • Live in-play ball-by-ball — A new market with every ball while the match is live.

Click on the odds of your preferred market to place a bet — it will be added to your betslip. Enter the amount and hit the "Confirm Bet" button. Minimum bet is ৳50.

The wagering or rollover requirement is a multiplier that tells you how much you need to bet in total before you can withdraw your bonus funds. An example makes it clear:

Say you deposit ৳ 1,000 and receive a 100% welcome bonus of ৳ 1,000.
A ×20 wagering requirement means: ৳1,000 × 20 = ৳20,000 total wagering required.
Once you've completed ৳ 20,000 in bets, any winnings from that bonus become available to withdraw.

A few important points: Bonus portion only Only the bonus is subject to wagering — there is no such requirement on your own deposit. Wagering can be completed through both Sports Betting and casino games. Some games contribute at a lower rate (e.g., slots at 100%, Live Casino at 10%). Bonuses generally expire after 30 days.

You can track your wagering progress in the "Bonus" or "Promotions" section. If anything is unclear, just ask via Live Chat.

Yes, you can change the language of eb99's interface. The process is simple:

  1. Tap the globe icon or language selector button in the top-right corner of the screen.
  2. Select your preferred language from the dropdown menu — multiple options are available, including Bengali (Bangladesh), English, and Hindi.
  3. As soon as you select a language, the entire interface switches to it instantly.

If you change the language while logged in, it will be saved to your account and remain the same the next time you log in. Changing it while logged out only applies to that session. We recommend Bengali for members in Bangladesh — support and assistance are best provided in Bengali.

During registration, you'll need to provide some information across three steps. In the first step, Personal Information: Full name (as on your National ID), date of birth, and mobile number — all three are mandatory. Email is optional, but adding it makes password resets easier later. In the second step, Account setup: Create a unique username and a strong password. In the third step, confirm your age and agree to the terms and conditions.

No documents required to register. However, when making your first withdrawal, you'll need to submit a photo of your national ID for KYC verification. This only needs to be done once.

Important: make sure the details you enter during registration are accurate, especially your name and date of birth. Any mismatch at the KYC stage could hold up your withdrawal. Registration is completely free and takes just 3 minutes.

Eb99's VIP program has a total of Five Tiers Yes. Points are earned on every bet, and reaching a set number of points moves you to the next level:

Bronze From the moment you register 5% Cashback
Silver 5,000 Points 8% Cashback + Free Bet
Gold 20,000 Points 12% + Dedicated Manager
Platinum 50,000 Points 15% + Fast Withdrawal
Diamond 1,00,000 Points 20% + exclusive events

Moving up to higher tiers also unlocks custom deposit/withdrawal limits, a special birthday bonus, and access to exclusive tournaments. For more details, visit the VIP Page visit this page.

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Question list
When bonus winnings are credited Refer a friend reward How cricket betting works Calculating wagering requirements Change Language What you need to register VIP levels & benefits
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Eb99 FAQ — Detailed Answers to All Your Questions

Whether you're new to eb99 or have been playing for a while, it's natural to have questions — how bonuses are calculated, what cricket betting markets are available, what perks VIP status brings, and more. This FAQ page answers all of those questions in plain, straightforward language so there's no confusion.

Eb99 was built with Bangladeshi members in mind. From payments to support, everything is in Bengali and tailored to local needs. bKash, Nagad, and Rocket payments, Bengali Live Chat, and cricket-focused betting markets — these are what set eb99 apart for members in Bangladesh.

The most frequently asked question about bonuses

Wagering requirements confuse a lot of people at first, but the concept is simple — bonus funds can't be withdrawn directly; you need to place a certain amount in bets before they're eligible. This applies across all online betting platforms, since without it, users could simply claim a bonus and withdraw it straight away. eb99's wagering requirement is ×20, which is reasonable by industry standards. With regular betting, you'll naturally meet this requirement without any extra effort.

The referral reward is one of eb99's best offers. Refer a friend and earn ৳ 500 — with no wagering requirement attached, so you can withdraw it directly. It's worth taking a moment to let the people around you know about the platform; it can genuinely pay off.

Cricket Betting — why it's the top choice for members in Bangladesh

Cricket is Bangladesh's most popular sport, which is why cricket betting is the most-used section on eb99. Live and pre-match betting are available for all major series — BPL, IPL, Bangladesh national team matches, and the World Cup. In-play betting updates odds with every ball, so the better you can read the flow of a match, the more of an edge you have.

For beginners, the best starting point is to place small bets on the "Match Winner" market — it's the simplest option, where you just pick which of the two teams will win. From there, gradually explore other markets like Total Runs or Top Batsman betting. eb99's "Analysis" section provides team form and statistics to help inform your bets, so it's worth checking before you place one.

VIP Program — Best for Long-Term Members

Regular members get the most out of the VIP Program. Points are earned on every bet automatically — no separate action needed. Once enough points have accumulated, they can be redeemed for cashback, free bets, or deposit bonuses. Diamond-tier members receive a dedicated personal account manager for direct assistance with anything they need.

For any questions not covered on this FAQ page, reach us via Live Chat or at support@eb99.click. Ask in Bengali, get answers in Bengali — 24 hours a day, 7 days a week.

Please note: No eb99 staff member will ever ask for your password or OTP. If anyone does, it's a scam — report it to our real support team via Live Chat immediately.

Play responsibly

Eb99 offers deposit limits, self-exclusion, and temporary break options at no cost. For more on responsible gaming, visit This page visit this page.

Got your answer? Start playing now

Sign up at eb99 and claim your 100% welcome bonus. Cricket Betting, Live Casino, and slots are all waiting for you — get started with as little as ৳ 200 via bKash.

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