eb99 believes entertainment should be enjoyable — not stressful Deposit limits and self-exclusion are always available eb99 is strictly prohibited for anyone under 18 Need help? Our support team is available in Bangla, 24/7 eb99 believes entertainment should be enjoyable — not stressful Deposit limits and self-exclusion are always available eb99 is strictly prohibited for anyone under 18 Need help? Our support team is available in Bangla, 24/7
● Applies to all members

eb99 Responsible Gaming — A Complete Guide to Safe Betting

Betting is more than just winning or losing — it's an experience that should be enjoyable. eb99 helps you play within your limits so it stays fun rather than becoming a burden.

18+ only Set limit Break benefits 24/7 Support
Responsible Gaming Checklist
Set a budget before you bet
Never chase money you have already lost
Take regular breaks
Don't treat betting as a source of income
Keep your deposit limit active
Seek help when you need it
18+
Minimum age requirement
6
Protection tools
24/7
Support in Bangla
7 days
Minimum Break Duration
৳ 0
Self-Exclusion Fee

Core principles of responsible play

The foundation eb99's gaming philosophy is built on

Entertainment, not income

Betting is a form of entertainment — not an alternative income. Before playing on eb99, remind yourself that this is for enjoyment, and be prepared to accept losses if they come.

Budget first, bet second

Before each session, decide how much you are comfortable spending. Once you reach that limit, stop for the day — there will always be another opportunity tomorrow.

Avoid the trap of chasing losses

Chasing losses by placing more bets is one of the biggest traps in betting. Stay clear of that mindset — treat every bet as a fresh, independent decision.

Keep an eye on the time

Extended betting sessions reduce focus and the quality of your decisions. Keep session limits active and take regular breaks — a fresh mind makes better calls.

Think of your family and loved ones

If betting starts affecting your relationships or your financial wellbeing, take it seriously. Don't dismiss the concerns of people close to you.

Asking for help is not a weakness

If you feel like you're losing control over your betting, reaching out for help is a sign of strength. eb99's support team is here to assist you — without judgment.

Eb99's safety tools

These tools are always at your fingertips to help you stay in control

Tool 01

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made within that period.

How to activate:

Account Settings → Responsible Gaming → Deposit Limit.

Tool 02

Loss limit

Once a set loss amount is reached, your account will automatically end the session. This keeps financial losses within a defined limit.

How to activate:

Account Settings → Responsible Gaming → Loss Limit.

Tool 03

Session time limit

Set a maximum play time for each session. When the time is up, you will be logged out automatically.

How to activate:

Account Settings → Responsible Gaming → Session Time.

Tool 04

Reality Check

Pop-up notifications will appear at set intervals with a summary of how long you've been playing and how much you've won or lost.

How to activate:

Account Settings → Responsible Gaming → Reality Check.

Tool 05

Temporary break

Pause your account for 7 days, 30 days, or 6 months. You won't be able to log in during the break. Your account will reopen automatically once the period ends.

How to activate:

Account Settings → Responsible Gaming → Take a Break.

Tool 06

Self-Exclusion

If you want to close your account permanently or for an extended period, self-exclusion is the right option. Once activated, your account cannot be reopened before the pre-set period ends.

How to activate:

Submit a request via Live Chat or at support@eb99.click.

Steps to set up a deposit limit

Activate your protections in just a few minutes

1
Log in to your account

Open eb99.click and log in with your phone number and password.

2
Go to your profile icon

Tap the profile icon at the top right of your screen and select "Settings".

3
Find the "Responsible Gaming" section

Scroll down in the Settings menu and you will find the "Responsible Gaming" option.

4
Choose a limit type and enter an amount

Choose your preferred limit type — daily, weekly, or monthly — and enter the amount.

5
Confirm

Tap the "Save" or "Confirm" button. The limit takes effect immediately.

Keep in mind: Lowering your limit takes effect immediately. Increasing it requires a 24-hour cooldown period — this protects you from decisions made in the heat of the moment.

Check yourself

Check whether your betting habits are healthy

After a loss, do you find yourself betting more to try to win your money back?

The benchmarks of healthy betting habits

Sticking to a BudgetMost importantly
Regular BreaksUrgent
Accepting lossesFor Your Mental Well-being
Openness with familyTo protect your relationships

Recognise the warning signs

If you notice any of these signs, pause and reflect

Chasing losses

Placing bigger and bigger bets after a loss in an attempt to win the money back.

Losing track of time

Time flies when you're betting — it's easy to lose track of how long you've been playing.

Dipping into savings

Using savings, EMI funds, or money set aside for essential expenses to place bets.

Playing in secret

Hiding your betting activity from family or friends, or denying it when asked.

Mood changes

Feeling excessively irritable, angry, or distressed after a losing bet.

Sleep Problems

Losing sleep over betting or waking up in the middle of the night to place bets.

Relationship distance

Betting causing strain in relationships with family or friends.

Loss of control

Wanting to stop but not being able to — telling yourself "just one more" and starting all over again.

What should you do if you notice any of these signs in yourself?

Don't panic. The first step is to set a deposit limit on eb99 or take a short break. If you feel like you need support, reach out via Live Chat or email us at support@eb99.click — our team is here to help, no judgment.

Why Responsible Betting Matters — eb99's Approach

Online betting and casino gaming are a source of genuine entertainment for millions of people. The thrill of a cricket wager with friends, the excitement of going head-to-head with a dealer in a Live Casino — these are real, enjoyable experiences. But like any form of entertainment, there is a line. Cross it, and the fun disappears, leaving only harm.

From the very beginning, eb99 has treated responsible gaming not as a business strategy, but as a genuine obligation to its members. We know our members are real people — with families, financial goals, and mental well-being. That's why our protection tools aren't just there to tick a compliance box — they're here to make a real difference.

Problem gambling — a conversation in the Bangladesh context

Problem gambling in Bangladesh is still rarely talked about openly — it carries a stigma that keeps many people silent. Even those struggling find it hard to reach out, for fear of being judged by those around them. eb99 wants to change that, by building an environment where asking for help feels normal and respected.

Our support team is specially trained to respond with empathy when someone raises a concern about their betting, to activate the relevant tools, and to help them take a break — no judgment, no questions, just support.

Protecting minors — eb99's strict stance

Eb99 strictly prohibits anyone under 18 from registering or using the platform. Date of birth is verified at the point of registration, and age is reconfirmed through KYC during withdrawals. If a minor is found to have opened an account by mistake, it will be closed immediately upon detection.

For households with children or teenagers, we recommend enabling parental controls on all devices, keeping your eb99 login credentials out of reach, and having age-appropriate conversations about betting.

How to enjoy betting responsibly

Responsible betting isn't about limiting your fun — it's about playing smart, so wins feel even better and losses don't weigh you down. A few simple habits make all the difference:

  • Set aside a weekly betting budget — treat it like an entertainment expense, the same as going out for food or watching a movie.
  • Before placing a bet, check team form in the Analysis section — base your decisions on information, not impulse.
  • Set a maximum number of bets per session before you start.
  • Avoid the urge to place larger bets in the excitement of a win.
  • Keep betting as a small part of your life — not the whole of it.

Eb99 wants every member to thrive. We value long-term relationships over short-term gains. That's why any responsible gaming tool can be activated at any time, no questions asked. We respect your decisions.

Important reminder: There is no reliable way to earn a living from betting. Every betting game is mathematically designed to give the platform a slight edge. Rather than expecting long-term profits from betting, treat it for what it is — entertainment.

Healthy Betting Checklist

  • Only bet what you can afford to lose
  • Set a time limit for each session
  • Don't bet while drinking or when you're tired
  • Keep your deposit limit active
  • Withdraw a portion of your winnings
  • Make time for other activities too
  • Don't hide it from family
  • Don't hesitate to take a break when you need one

Need help?

The eb99 support team will talk with you, judgment-free. Reach out any time you need help.

Live Chat — 24/7
support@eb99.click

Got questions?

Answers to questions about age limits and withdrawals

No, absolutely not. A minimum age of 18 is required to become an eb99 member — it's one of our strictest rules. Date of birth must be provided and verified at registration. On your first withdrawal, age is reconfirmed using your national ID. If someone opens an account with a false date of birth and is later found to be under 18, that account will be permanently closed and no balance will be refunded. If you use eb99 on a shared family device, always log out and never share your password.

Withdrawing is straightforward. Log in to your account, go to the "Cashier" or "Payment" section, and select "Withdraw". Enter your bKash number and the amount, then submit your request. The minimum withdrawal is ৳500. If this is your first withdrawal, you will need to submit a photo of your National ID — this is a one-time requirement. Once your KYC verification is complete, it will not be needed again. Funds typically arrive via bKash within 5 to 15 minutes. During peak hours, it may take up to 30 minutes. Rocket and Nagad follow the same timeframe. Bank transfers can take up to 24 hours. If your withdrawal does not arrive within the expected time, contact us via Live Chat with your transaction ID.

Play Responsibly — Stay Safe with eb99

Sign up at eb99 and use our safety tools to keep the fun going without the stress. Start with as little as ৳200 via bKash — enjoy the game, not the pressure.

Activate deposit limit 24/7 Bangla support Self-exclusion is free

18+ | Terms Apply | Play Responsibly

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