eb99's rules are transparent and in plain language — no hidden terms Member data is protected with 256-bit SSL encryption Members are notified before any changes to the Terms & Conditions Have questions? Our support team is available 24/7 in Bangla — just ask. eb99's rules are transparent and in plain language — no hidden terms Member data is protected with 256-bit SSL encryption Members are notified before any changes to the Terms & Conditions Have questions? Our support team is available 24/7 in Bangla — just ask.
● Last updated: January 2026

eb99 Terms & Conditions — A Complete Guide to Membership, Betting & Payments

It's important to read these terms before using eb99. We've written everything in plain, straightforward English — no legal jargon, no hidden conditions.

Written in Bangla Transparent Policies January 2026 For members aged 18+
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Jump to any section directly from the table of contents on the left.
10 Main Sections
Written in plain English
Regular Updates
10
Main Sections
18+
Minimum Age
24/7
Support Available
৳ 200
Minimum Deposit
×20
Bonus Wagering

Summary of Key Policies

Key things to know before reading the full Terms & Conditions

Account & Age Requirements

A minimum age of 18 is required to become a member at eb99. Each person may register only one account. Providing accurate information during registration is mandatory.

Bonuses & Promotions

Wagering requirements apply to all bonuses — typically ×20. Withdrawals from bonus balance are only permitted once wagering requirements are fulfilled. Failure to comply may result in bonus forfeiture.

Deposits & Withdrawals

Minimum deposit is ৳200 and minimum withdrawal is ৳500. KYC verification is required for your first withdrawal. Withdrawals must be made using the same method used for the deposit.

Account Security

You are responsible for keeping your password and login details confidential. Account sharing is strictly prohibited. If suspicious activity is detected, your account may be temporarily suspended.

Responsible Gaming

Eb99 places the highest priority on responsible gaming. Deposit limits, self-exclusion, and break options are always available to all members.

Rule Changes

Eb99 reserves the right to update these Terms & Conditions as needed. Members will be notified of any changes via email or in-platform notification before they take effect.

These Terms & Conditions were last updated: January 2026. By using eb99, you agree to these terms.
Section 1

Membership & Eligibility

To open an account at eb99, you must meet the following requirements. These apply equally to all members — no exceptions.

Age Restriction

You must be at least 18 years old to register at eb99. We do not accept members who are minors, and this policy is strictly enforced. If age verification confirms you are under 18, your account will be permanently closed and no balance will be refunded.

One Account Policy

Each individual may register only one eb99 account. If multiple accounts are opened by the same person, all accounts will be closed and all bonuses forfeited. If two members of the same household use separate accounts from the same device or network, please notify our support team in advance.

Accurate Information

During registration, you must provide your full name, date of birth, phone number, and email address. Providing false or inaccurate information may cause issues during account verification and can result in withdrawal holds. Contact support if you need to update any details.

Please Note: eb99 may request KYC (Know Your Customer) verification at any time. You may be asked to provide a copy of your National ID or passport. This is done solely to protect your account.

Section 2

Account Management

The security of your eb99 account is largely in your own hands. We provide the highest level of technical protection, but there are certain responsibilities you must uphold as well.

  • Use a strong password and never share it with anyone.
  • Be cautious when logging in over public Wi-Fi.
  • Log out after every session, especially on shared devices.
  • Do not allow anyone else to use your account.
  • If you suspect unauthorized access to your account, contact support immediately.

Eb99 will investigate any reported account hacking or unauthorized access. However, eb99 will not be held liable for losses resulting from shared passwords. Always keep your login credentials private.

Important Notice

Eb99 staff will never ask for your password. If anyone requests it, it is a scam — report it to support immediately.

Section 3

Deposits & Withdrawals

Depositing and withdrawing at eb99 has been made as straightforward as possible. That said, a few rules are in place to keep everything secure.

Deposit Rules

  • Minimum deposit: ৳200 (bKash / Nagad / Rocket).
  • Minimum deposit: ৳1,000 (Bank Transfer).
  • Deposits must be made from an account registered in your own name.
  • Deposits via third parties are strictly prohibited.
  • Deposits are typically credited to your balance within 1–5 minutes.

Withdrawal Rules

  • Minimum withdrawal: ৳500.
  • KYC verification is mandatory for your first withdrawal.
  • Withdrawals will be processed via the same payment method used for your most recent deposit.
  • MFS withdrawals are typically processed within 5–15 minutes.
  • Bank transfers may take up to 24 hours to process.

Anti-Money Laundering Policy: eb99 fully complies with Anti-Money Laundering (AML) policy. If any suspicious transactions are detected, the account will be verified and, if necessary, the relevant authorities will be informed.

Section 4

Bonuses & Promotions

Eb99 offers a variety of bonuses and promotions. Each bonus has its own terms — please read them carefully before participating.

Wagering Requirements

Most bonuses carry a ×20 wagering requirement. This means if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing. Only real money bets count toward the wagering requirement — in some cases, bets placed with bonus balance will not be counted.

General Bonus Terms

  • The same person may not claim the same bonus offer more than once.
  • After claiming a bonus, the wagering requirements must be met within a specified time period.
  • A bonus will be forfeited if it expires or if any of its terms are violated.
  • The welcome bonus is available on your first deposit only.
  • Proven Bonus Abuse may result in account closure.
  • Eb99 reserves the right to modify or cancel any promotion at any time.

If you have any questions about a bonus's terms, contact support before claiming it — raising questions after the fact can sometimes be too late.

Section 5

Betting Rules

There are some important rules that all members must follow when placing bets at eb99.

Bet Acceptance & Cancellation

Once a bet is confirmed, it generally cannot be changed. However, eb99 may void a bet in certain circumstances — such as a match being postponed, incorrect odds being published, or a technical error occurring. The full stake for any voided bet will be returned.

Match Fixing & Fraud

Match fixing and any form of fraud are strictly prohibited. If eb99 suspects such activity, the account will be suspended and the matter may be reported to law enforcement.

Odds Changes

The odds confirmed at the time a bet is placed are final. Any subsequent odds changes will not affect existing bets. If a bet is placed at incorrect odds due to a technical error, eb99 will either settle the bet at the correct odds or void it.

Sports Betting: It is advisable to read the specific rules for the relevant sport before placing a bet. Each sport may have its own separate set of rules.

Section 6

Prohibited Activities

Eb99 is committed to maintaining a safe and fair environment for all members. The following activities are strictly prohibited:

  • Opening multiple accounts or using another person's account.
  • Bonus abuse — exploiting loopholes in the system.
  • Using computer programs, bots, or automated software to place bets.
  • Placing bets using match-fixing arrangements or insider information.
  • Using the platform for money laundering or any other illegal purpose.
  • Threatening or harassing other members or staff.
  • Attempting to gain unauthorized access to eb99's systems.
  • Operating an account on behalf of a third party.

Violations of these rules will result in account closure and forfeiture of all balances and bonuses. Legal action may also be taken in serious cases.

Section 7

Account Closure & Suspension

An account may be closed either at the member's own request or at eb99's discretion. The process differs in each case.

Closed at Member's Own Request

If you wish to close your account, contact support. Make sure to withdraw any remaining balance before permanent closure. You can also use the self-exclusion option to temporarily suspend your account for a set period.

Suspended by eb99

In the event of a rule violation, eb99 may suspend or permanently close an account. For temporary suspensions, the account may be reinstated once an investigation is complete. In cases of permanent closure, any remaining balance will be refunded provided no rule violation has been proven.

Account Pause vs. Permanent Closure

You can take a self-imposed break for 7 days, 30 days, or 6 months. Permanent closure cannot be reversed. Visit the Responsible Gaming section for more details.

Section 8

Responsible Gaming

Eb99 believes betting is entertainment — not a livelihood. We want our members to play responsibly and seek help whenever needed.

Tools Available to You

  • Deposit Limits: Set daily, weekly, or monthly limits.
  • Loss Limit: If your losses exceed a set amount, your account will automatically be placed on a temporary pause.
  • Session Limits: Limit your continuous play sessions.
  • Self-Exclusion: Pause your account for a fixed or indefinite period.
  • Reality Check: You'll receive periodic reminders about your playing time and spending.

If you feel that betting is negatively affecting you or someone in your family, please take a break and seek help. More information and support resources are available on eb99's Responsible Gaming page.

Minor Protection: If there are children or minors in your household, make sure to enable parental controls on your device and keep your login credentials private.

Section 9

Privacy & Data Protection

Your personal information is important to us. eb99's Privacy Policy is published separately — this section summarizes the key points.

Data Collection

We collect necessary information during registration, transactions, and platform use. This information is used solely for service delivery, verification, and security purposes.

Data Sharing

Your personal and financial information is not shared with third parties, except where required for payment processing or legal obligations. Information may be disclosed to regulatory or law enforcement authorities upon request.

  • All data is secured with 256-bit SSL encryption.
  • Payment details are not stored on eb99's servers.
  • To view or delete your data, please submit a request to support.

Visit our Privacy Policy page to learn more.

Section 10

Contact & Dispute Resolution

If you are dissatisfied with anything or a dispute arises, eb99 will always work to find a resolution.

How to Submit a Complaint

  • Reach out via live chat first — most issues are resolved instantly.
  • For complex issues, feel free to write to us in detail at: support@eb99.click.
  • When submitting a complaint by email, please include relevant screenshots and transaction IDs.
  • Most issues are resolved or responded to within 24–48 hours.

Changes to Terms

Eb99 may update these Terms & Conditions at any time. Members will be notified in advance via their registered email or an on-site notification. Continued use of the site after any changes takes effect will be considered acceptance of the updated terms.

Final Note: These Terms & Conditions represent a mutual agreement between eb99 and its members. We always aim to build this relationship on a foundation of trust and respect. If you have any questions, feel free to reach out at any time.

FAQs

App & Account FAQs

Yes, you can access all features on eb99.click directly through your mobile browser without installing the app. Sports Betting, Live Casino, slots, deposits, and withdrawals all work just as well in the browser. Chrome or Firefox will give you the best experience. The site is built with a mobile-first design, so it's easy to use on smaller screens. However, push notifications are only available on the app and not through the browser. The app also offers faster loading and offline benefits. That said, if you can't install the app or your device is low on storage, the browser works perfectly fine.

There are two options. For a temporary break, go to Account Settings and select "Self-Exclusion" or "Account Pause" — you can choose a duration of 7 days, 30 days, or 6 months. During this period, you will not be able to log in, and your account will reactivate automatically once the break ends. To permanently close your account, contact support via live chat or email. Make sure to withdraw any remaining balance before closing — once permanently closed, the account cannot be reopened. If you are closing for Responsible Gaming reasons, please let the support team know so they can provide additional assistance.

Understand the Terms Before You Begin

Eb99's rules are clear and straightforward. Register now — start with as little as ৳200 via bKash and claim a 100% bonus on your first deposit.

No Hidden Fees 24/7 Bangla Support Secure Payments

18+ | Terms Apply | Play Responsibly

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